Subscription Terms

On this page

1. What each tier gives you
2. Pricing and currencies
3. Auto-renewal
4. Cancelling
5. Free trials
6. Refunds
7. Family Sharing / Family Library
8. Restore purchases
9. Changes
10. Questions

Last updated: September 27, 2026

These terms apply to Passn Plus and Passn Plus+ subscriptions purchased through the Apple App Store or Google Play Store. They supplement the Terms of Use.

What each tier gives you

Crossings, the map, connection requests, messaging, moments and communities are available without paying. Voice and video calls require Passn Plus+. The paid tiers add reach and control (subject to change with notice):

Free

• Up to 20 connection requests per day, on a rolling 24-hour window
• Messaging with accepted connections, moments and communities
• Incoming connection requests are shown with the sender blurred

Passn Plus: everything in Free, plus:

• See who sent you a connection request
• Unlimited connection requests
• See who visited your profile
• Send photos and voice notes in chat

Passn Plus+: everything in Plus, plus:

• Connection requests with a note
• 3 Boosts per month; each Boost triples your crossing radius for 30 minutes
• Invisible mode
• Travel mode
• Longer crossing history
• Voice and video calls

There are no separate one-off purchases; every paid feature is part of the two subscriptions above.

Pricing and currencies

Prices are set and displayed by the App Store and Play Store in your local currency. Passn does not process card information; we never see your full payment details. Refer to the store's product page for the current price and any promotional offer in your region.

Auto-renewal

Subscriptions renew automatically at the end of each period (weekly, monthly or yearly) at the then-current price unless you cancel at least 24 hours before the period ends. The renewing charge is processed by Apple or Google.

Cancelling

Manage and cancel directly in the store you bought from:

• iOS: Settings → Apple ID → Subscriptions → Passn → Cancel
• Android: Play Store → Profile → Payments & subscriptions → Subscriptions → Passn → Cancel
• Web (Apple): https://reportaproblem.apple.com
• Web (Google): https://play.google.com/store/account/subscriptions

Cancelling stops the next renewal; Plus features remain available through the current paid period.

Free trials

A free trial, if offered, becomes a paid subscription unless you cancel before it ends. Trial duration and eligibility are decided by the store and may differ per region.

Refunds

Refund requests are handled by the store of purchase, not by Passn directly:

• Apple: https://reportaproblem.apple.com, Apple's standard refund rules apply.
• Google: https://play.google.com/store/account/orderhistory, Play Store's standard refund window applies, and after that you can request a refund directly from us at support@passn.app.

EU/UK consumer law may grant additional rights (e.g. statutory cooling-off); those rights are not waived by these terms.

Family Sharing / Family Library

The Plus entitlement is granted to the account that purchased it. Apple Family Sharing and Google Play Family Library do not extend Plus features to family members.

Restore purchases

If you reinstall the app, sign in with the same Apple ID or Google account and re-launch Passn. The app will detect the existing subscription via the in-app purchase APIs and grant the entitlement automatically. You can also tap Settings → Subscription → Restore purchases to force a re-verification.

The restore flow re-validates the receipt server-side; if the subscription is still active, Plus features are immediately enabled on the device.

Changes

We may change the feature set or pricing of Passn Plus. Material changes are announced at least 14 days before they take effect. A price change requires your re-consent through the store before it applies to your subscription.

Questions

• Subscription support: support@passn.app
• Billing dispute: contact the store of purchase first, then us.
• General terms: see Terms of Use.

Subscription Terms · Passn LLC, 8 The Green, Suite 23215, Dover, DE 19901, United States · legal@passn.app